Contact
One inbox, read by a human
No ticket system and no form that disappears into a queue. If a page is wrong, a link goes nowhere, or you think a description here is unfair to a seller, write to us.
≈1 week typical reply windowEmail only no web formPublic corrections get noted
Useful subjects
Four things that get a fast response
A factual error
Name the page, quote the sentence, say what is true instead.
A broken internal link
The URL you clicked and where it landed. Routes are generated, so a mistake repeats across pages.
Missing image text
Every image should describe itself. If one does not, that is a bug.
A concern about a seller page
If a description here looks inaccurate or unfair, we will re-read it with your evidence in front of us.
Requests we decline
Three things this site cannot do
- Act as a dispute channelWe hold no funds, no stock and no messages between a buyer and a seller.
- Quote prices or lead timesThose belong to the storefront and change weekly.
- Delete a guide for commercial comfortCorrections yes. Removing an answer because someone dislikes it, no.
Anything involving a listing, a payment or a parcel belongs to the storefront. That is where the record of the transaction lives.
How the promotion works